SoftLMIS

From product registration to patient dispensing. A modular platform for public and private health supply chains.

One catalogue. A connected supply chain.

See the whole journey. Act where it matters.

Connect regulators, medical stores, facilities and pharmacies around a shared national product catalogue — with the tracking detail each programme is ready to use.

Request a demo Explore the platform

SoftLMIS health supply chain traceability journey: registration, distribution, dispensing, verification and three tracking modes — SoftLMIS: The End-to-End Journey of Health Supply Chain Tracability

National visibility

One view across the network.

Follow stock status across facilities and sectors. Drill into the records behind the figures.

National dashboard: stock totals, facility map and product balancesView full size

01 · Product registration

A digital front door for the regulator.

Pharmaceutical companies or their agents submit applications online. Regulatory teams manage documents, samples, evaluations and approvals through a configurable workflow. Approved brands become part of the national product catalogue.

Configure stages, evaluation grids and required documents
Track processing time, decisions and authorisation expiry

Product registration dashboardView full size

02 · Inventory and distribution

Follow every order. Account for every movement.

Connect requisitions, approvals, issues, shipments and receipts in one record. Follow facility balances, batches and expiry dates from the central medical store to the last health post — or from wholesaler to pharmacy.

Compare ordered, approved, shipped and received quantities
Generate monthly LMIS reports from the transaction ledger

Stock on hand with months-of-stock indicatorsView full size

03 · Patient dispensing

Close the loop at the point of care.

Register the patient, record the encounter and dispense against stock. Scan serialised units as they leave the ledger; consumption feeds back into the LMIS to reflect actual patient demand.

Review allergy, interaction and guideline warnings before confirmation
Prevent a previously dispensed serial from being issued again

Serial control: a warning when a scanned unit has already been dispensedView full size

04 · Equipment and cold chain

Look after the equipment behind the service.

Keep a register of refrigerators, cold rooms, diagnostic machines, generators and vehicles. Assign QR labels, track locations and status, and manage corrective and preventive maintenance through tickets.

Record equipment profiles, provenance and financial details
Follow maintenance work, service records and temperature alerts

Asset management dashboard included in the platform briefView full size

05 · SoftReport BI

From operational records to a clear next step.

Design and manage your own Dashboards/Reports. Build dashboards with filters and drill-downs, and give each team the view appropriate to its role and geography.

More than fifteen visualisation types, including maps and pivots
Export, schedule and share reports as appropriate

SoftReport report library and dashboard collectionsView full size

06 · SmartChat

Ask your system. Understand the answer.

Ask operational questions in English (or French). Other languages can be added on demand. SmartChat uses the same curated models as SoftReport to return live tables, charts or maps, explain a screen or highlight work needing attention.

Answers respect the user’s role and geographic scope
Audited tool calls; cloud or hosted large language models

SmartChat conversational assistantView full size

Three tracking modes

Start simple. Add traceability.

From quantities and batches to commercial brands and individual serials. The tracking mode is configured for the deployment.

Choose a tracking mode for the deployment and add detail as the programme is ready.

Generic

Quantity, batch and expiry

A practical starting point for facilities managing stock by generic product.

Brand

Commercial brand and pricing

Distinguish manufacturers, commercial brands and donor-funded stock.

Brand Serial

Manufacturer or custom GS1 serial for each unit

Follow chain of custody through scanning and public serial verification.

Put verification in the public’s hands.

The published Track & Trace Android app checks a scanned medicine against its registered serial record and shows its product, batch, expiry and trace history. Users can report suspect units with photos and location.

Deploy at your pace

Choose the modules. Keep the foundation.

Registration alone, SoftReport over an existing database, LMIS with or without dispensing, or equipment management — shared identity, catalogue and permissions connect the modules.

Your infrastructure

Government-selected hosting, on premises or in the cloud. English and French, with additional languages loaded from the database.

Designed for low connectivity

Offline desktop and Android editions to record work locally and sync transactions and master data when connectivity returns.

Web platform

In production

Offline desktop

Electron App for Windows/Linux/Mac

Offline Android

Android APK for Mobile/Tablet

Track & Trace app

Public medicine verification and suspect-unit reporting